1 First locate the ice maker in your freezer and then press and hold the Test button for 3 seconds located on the side of the ice maker. @mj55 Chelle. Owner manuals all have a section on how to keep your appliance maintained so they last longer. On Q Series ice machines there are 2 different safety limits, that will help you diagnose the problem. The true test will be after the first batch freezes. I thought Samsung made a good refrigerator but I will never buy another. If I hit the reset button again it will make another 8 cubes and stop. You should be able to see a "test switch/button" on the ice maker. I will press the reset button for the ice maker, hear the ding, and put tray back in and close the door. I got samsung rf266 n the ice dont dump on the tray? If compressor runs hot, so will the refrigerant in the copper lines and eventually you will have a problem in the sealed system. Read online about checking temp at Icemaker . You can locate it … Last I hear they were trying to make them recall it. Then the ding sound again to say it’s working properly. Or the bracket at the back of the ice maker that the arm fits in could be cracked. Unplug the refrigerator and pull it away from the wall. I have this same refrigerator and ice maker. The hatch that opens on the door when you push the dispenser opens up, but the auger won't move and the hatch in the ice tray does not open. I have to do this at least once a week. Any additional ideas would be greatly appreciated! I replaced the ice maker this weekend and same problem. Get shopping advice from experts, friends and the community! The water freezes and when using ice maker the rotating blades can't move and will crack the collector bin also cause of the blade force pushing the frozen ice. I’m assuming it will need to be replaced? If it’s still on or jammed, continue reading. As ice is made, the arm is pushed up as ice is made and falls when the ice is dropped. If so, gently push the arm drop to release it from the off position. Remove the ice bin and dump the ice out in the sink. 0 /1024. Once cleaned, allow 12-24 hrs for ice production. "I have a Samsung side by side refreigerator Model RSG257AAPN/XAA. I have this same issue. Just turned it off and currently using ice cube trays. You only need the model number. The other strange thing is that it says it won't make ice, but it is making ice and just not dumping it. We had an estimate from a repair service of $380 and a seven day wait for the part and installation. But now the ice maker won’t work properly. If it’s the blades on the ice bin than you need to buy the ice bin. About 6 months ago, it quit dumping ice. This can cause restrictions in the sealed system, the gas won’t flow properly. Reset it first. Similar issue with mine. You will hear a response tone at the press of the button. if I catch after the first cycle or two, I can just reach up and touch the cubes and they fall. References (3) About the Author. Once the reset button is pressed, it … Is the ice maker level? The ice fan runs and stops, as though its work is done. LG Ice Maker Not Working Common problems that result in the LG ice maker not working include kinks in the water line, a water filter that is incorrectly placed in the cavity or a dirty water filter that needs to be replaced entirely. I had a problem with Ice Maker all of a sudden quit dumping ice. I believe there is a class action law suit filed on this issue with your model. We had the same problem with a Kenmore side by side which we no longer have. It was making ice but would only dump when reset button was pushed. What is the problem? It will then fill back up with water and freeze to ice but won't dump again until I hit reset. We are Safe, Secure, Dependable and Trusted. I removed the old ice maker, installed the new ice maker, pushed the on button then the reset button and we had a working ice maker. However, when pressing the test button, the ice … Gerald Parr. It doesn't exactly look like a lever, but a piece of plastic that is in the little box, and it slides up and down. You can't reset the arm it's just out of sync. Hold it for 10 seconds and it should complete a test. My ice maker stopped working. It won’t allow the ice maker to advance until the temperature goes below 9*f. Check the temperature at the ice maker, if it’s below 9*f then you need an ice maker. Remove the rear access panel. 1 yr plus RF28JBEDBSG/AA, WATER WAS - Answered by a verified Appliance Technician We use cookies to give you the best possible experience on our website. Is there anything I can do to fix that? I discovered that if I turn the power switch on the front of the icemaker on and off, the tray moves a little. It took me less than 30 minutes just using a Philips head screw driver. When ice only drops from the ice make if test switch/button on the ice maker is pressed, verify that the Ice Off icon is not illuminated on the display panel. There is a sensor built into the icemaker that will cycle only when the icemaker gets below 10ºF. samsung ice maker is not making ice on an ongoing cycle. You can download the owners manual from many websites for free. Eugene Smith . It worked fine for the first couple days, but now we have to hit the reset button every couple days to keep it working to produce the ice. When I push the reset button nothing happens. The ice maker should start to produce ice within 24 hrs. It’ll give you an idea of how they fit and how to get to them. To reset the ice maker, push this button in and hold it for 10 seconds. The current problem is that the lower ice maker is full of ice but just won't dump. March 18, 2020 at 4:43 pm Hi Kathy, on this picture under the ice maker, there is square plastic blocks on the left and right side. 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