Perhaps the insulation is not sufficient which is why the ice maker keeps freezing up, or perhaps Samsung needs to think about putting in a seperate defrost cycle. by You are welcome to send us a private message with the full model code and serial number in order to see if the unit is within the warranty or if it qualifies for any possible options. In simple terms, ice makers use an electric motor and a dedicated water line (or water basin) to freeze water into various ice shapes, such as cubes or nuggets. If removing the water filter did not fix the low water pressure issue, then your water filter system is not right. And finally, if your fridge model has dual ice makers with separate Ice Off icons but only one control button for both, just tap the button repeatedly to turn the Ice Off icon off. A potential cause might be a clogged water filter, so remove your water filter and try again. Our ice maker only works when you use the reset button to get the ice to drop. The Inlet valve may be clogged partially or completely. -12 degrees Celsius) The water inlet valve might be faulty. by Most Samsung refrigerator models come with an Ice OFF icon that lights up to indicate that the ice maker … 09-08-2020 09-08-2020 by 5 Reasons Why Dryer Shutting Off After A Few Minutes. Having the same problem with Samsung ice maker freezing up not making ice. If there is no ice or too little ice, the next stop is the water filling system: the filling bowl and tube on the back of the ice maker. No longer do you have to constantly refill ice trays or have to start making ice batches ahead of time just to have enough for a party or barbecue. SamsungBri. #6. 04:23 PM It would be best if you increased the water pressure at the source since the refrigerator does not control water pressure. On the ice maker, just above the ice bin is a feeler arm that acts as a safety measure to prevent further production of ice once the bin is full. Why Is Ice Or Frost Build Up In The Freezer? Four door refrigerator ice maker freezing up and making clicking sound, known issue nation wide, Crappy Samsung fridge and crappy Samsung response. - last edited on 07:41 AM There is a test button on the ice maker. I am not getting any ice cubes. The water filter is clogged. Messages can be sent by visiting any mod's profile. 5 Top Causes Why Whirlpool Dryer Is Not Heating Up. SamsungAl. An ice maker is an absolute boon for a household. 01 - Clogged or Freezing Defrost Drain. by We should all demand a replacement refrig. Samsung Official Service Bulletin below) and then will continue with minor issues. It is about four years old and this problem just started about six months ago. Look at the ice mold in the ice machine. We had given up and just took out the insert and love without ice. 12:28 PM 3. If this is the case, you can fix the problem by defrosting the freezer. Even though ice making is only but a secondary function of refrigerators, having a stable supply of clean and fresh-tasting ice to chill your drinks is freaking awesome. 09-08-2020 - Answered by a verified Appliance Technician Why Electric Oven Not Working But Stove Top Is? I read on these boards that they NOW have a newly designed ice-maker that doesn't have the problem but it costs $450.00 installed. Common solutions for: My Samsung Refrigerator Ice Maker is not Making Ice. 10-25-2020 12:27 PM Very dissapointed. Before you bring out the big guns, verify that the ice maker is on. We have RF23M8070SG/AA with the same problem. My RS25J500DSG/AA has a problem where ice builds up in the cavities both in front of and behind the fan nearab of ice to form the top of the freezer side. Currently, Samsung does not have a recall in place for any of its refrigerator models when it comes to the ice maker issue. [UPDATE 8-29-16]: The solution, sent out to all Samsung service Techs in a bulletin, is in the new post on this subject here. So, verify that the water supply line is connected to the refrigerator, the valve is completely open, and that no kinks are interfering with the flow. 2 weeks ago But keep in mind that ice-making is only but the second function of refrigerators, so a problem with the ice maker doesn’t mean the whole fridge is problematic. I am almost wondering if there are enough of us having the same issue that Samsung will not address, would we have a class action suit on our hands. Before you bring out the big guns, verify that the ice maker is on. 06:16 AM SamsungAl. I planned to purchase a Samsung TV but after this experience I dont think I will. If less than (6 ounces) of water is dispensed, then the pressure is too low. The ice maker on my RF28HFEDBSR stopped working. The icemaker module is defective. But if the feeler arm is stuck i.e., raised, no ice will be produced even if the bin is empty. SamsungBri, This sounds just like our story!! Make sure you use the best water filter system. If your Samsung refrigerator stops making ice, accidentally dispenses crushed ice, or makes ice that tastes bad, there is usually a simple solution. - last edited on You can try all the fuzzy wuzzy stuff they suggest but there is and always was a serious flaw in the design and the problem will keep recurring. I have been having nothing but problems with this junk of a refrigerator. The water lines behind the refrigerator provide clear, cool water for the ice machine and dispenser. How to repair a Samsung ice maker.RF28HMEDBSR/AAI am not a Samsung Repair Technician. We hada service on it , and the technician caulked the outside of the icemaker, but that did not work. Press and hold the test button until you hear a chime (which may take up to 10 seconds). Samsung refrigerator ice maker problems. Be sure to dispense ice occasionally during this period. Samsung is coming out tomorrow to fix it again. Verify that the ice maker is indeed ON. I dont think that door seal really affects colling, but only if there is a big gap between door and the fridge. 06:20 PM You should get at least 6 ounces (3/4 cup) or more. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Also, once the new ice maker starts working, it’s going to take a few ice-making rounds for all the air to clear from the newly connected water supply line for proper ice maker functioning. At the end of the test, another chime will be heard. 10-25-2020 How to Troubleshoot the Icemaker on a Samsung Refrigerator RF267AARS. There is a second panel behind that, the panel the fan connects to, that also allows a thick ice slab to form. In fact, do not expect any ice if the freezer temperature exceeds 10 degrees. We have a Samsung model RF263BEAESR. Remove everything frozen from the unit and allow the refrigerator to sit until the ice thaws. Model RF28JBEDBSG/AA. Verify that the ice maker is getting enough water. I'm exhausted dealing with this problem every two months for four years. The noises coming out of this fridge are SO loud. I've had the icemaker replaced and am still not getting ice automatically. If your ice maker is frozen over we recommend defrosting the unit by unplugging it or turning it off at the breaker and then performing the reset step below. The suit claims that Samsung knew of the ice maker issues – because the company itself sent out a technical service bulletin – but neglected its responsibility to fix the problem. This website was created with a purpose to help our visitors to find proper information about appliance and home repairs. In line with manufacturer specifications, Samsung refrigerators should make about 120 ice cubes per day. Dispense water into a measuring cup for 10 seconds. If you can feel no ice in the water supply line, this could be because of ice blocking a pipe inside the freezer itself. LG Washing Machine PE Error Code Explained. If there is ice in your ice bucket, but it won't dispense, see the link below: https://www.samsung.com/us/support/troubleshooting/TSG01209062/. The Ice Dispenser is Clogged. 09-03-2020 If the ice maker appears to not be making any or enough ice, low water pressure or a faulty water filter may be to blame. Check to see if there is ice in your ice bucket. My refrigerator ice maker has problems. THen you need to do it again in two months - or less. This is the most frustrated purchase we made. The lawsuit claims that in July 2015, Samsung issued a technical service bulletin that described many of the issues described in the complaint. I've removed the back panels to expose a solid slab of ice one inch thick, a foot wide and over a foot tall. 01:50 PM 08:33 AM. So, test the ice maker to see if you are dealing with the water supply issue: Just pour 4 ounces of water into your ice maker’s mold then give it two hours, and if it makes ice, then you are dealing with water supply issue: If there’s no water coming from the dispenser at all, then probably the water line is not connected. The water dispenser is working fine and i have tried the test button in the ice maker unit and it all works ok except for the ice tray which is not being filled with water. Hi, I have a Samsung RSH1FBRS american style fridge. Our Samsung ice maker in our French door refrigerator is not working properly. Check with the repair companies on that price. - last edited on RS25J500DSR ice maker will not keep up with 2 person households! It's been replaced by company I purchased it from, but the new ice maker they installed does the same thing. - If you have an extended warranty you can reach out to them to have service processed. SamsungBri. 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